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FAQs-Pairing | Sense-U Baby 的副本

Steps to troubleshoot Sense-U Baby’s pairing issue:

1. If the indicator does not flash at all or the light is weak when double shaking the baby device, replace with a new battery:

2. If the indicator only flashes GREEN once, it means it is currently connected to a smart device. Log out that device first before pairing to a new smartphone.

3. If the indicator light flashes BLUE but still does not pair, check the following:

  • Bluetooth must be enabled on your smartphone.
  • Location must be enabled for the Sense-U Baby App. For Android, it is located in Settings->Location. For iOS, it is located in Settings->Privacy->Location Services

  • Move the device closer to smartphone and pair again.
  • If it still does not work, try with another smartphone to see if it is compatibility issue.

  

* If still no luck, refer to the latest User Manual here, or contact us from Sense-U App->Setup->Help->Feedback.

 

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